Refund policy

At ApnaChiz, all sales are final. We do not accept returns.

Defective Product Replacement

If you receive a defective product, you may be eligible for a replacement under ONE condition:

• You must have an unboxing video recorded at the time of delivery — showing you opening the parcel and testing the product on camera.
• Claims without unboxing video proof will not be accepted.
• You must contact us within 48 hours of delivery.
• Replacement and exchange will delivered 15-20 days .
• No refund 

Non-Returnable Items

• Electric and personal care products once opened and used cannot be returned.
• COD orders where package seal has been broken are not eligible for return.
• Sale items 

How to Raise a Claim

WhatsApp us at +91 81798 39454 within 48 hours of delivery with your unboxing video.

Email: apnachizsupport@gmail.com